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  1. WeeBox
  2. FAQ

FAQ

Frequently Asked Questions

Your Account

  • How do I update my account details?
  • How do I update my delivery address?
  • How do I update my payment information?
  • I can't access my account, what can I do?
  • How do I skip a month of WeeBox?
  • I think I have placed an extra order by accident, what can I do?

Social Media

  • Where can I find WeeBox's social media accounts?
  • How do I enter the #wheresWeeBox competition on social media?
  • How can I find the social media accounts of the Scottish suppliers in my WeeBox?
  • I've been contacted on social media by another WeeBox account, what should I do?

Referrals

  • What is WeeBox's refer a friend scheme?
  • How do I refer a friend to WeeBox?

Upcoming WeeBoxes

  • What is the theme of next month's WeeBox?
  • When can I buy the Outlander-inspired WeeBox?
  • When can I purchase the Christmas WeeBox?

WeeBox Gifts

  • One of my WeeBox gifts was faulty, what should I do?
  • I think my WeeBox was missing an item, what should I do?

Other

  • I am a Scottish supplier, how do I get to showcase my gifts inside WeeBox?
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