Firstly, thank you for being such a special and valued part of our European WeeBox Clan. We love having you and sharing Scottish happiness with you.
As you may be aware there are some changes to VAT and duty laws affecting imports from the UK to mainland Europe. These changes are:
- From 1 July 2021, all commercial goods imported into the EU will be subject to VAT.
- All imports of goods into the EU will require a formal customs declaration.
- The VAT amount applicable is subject to the local rate of VAT of the customer's delivery country.
The Royal Mail website has explained how this will impact our European WeeBox subscribers going forward:
“Your items will be delivered by Delivery Duties Unpaid (DDU). Subsequently, customers may have to pay import VAT and a handling fee in the receiving country before they can receive their parcel from our delivery partner.”
How these DDU’s are being applied is different in each European country so we are unable to share exactly what this will mean month to month for your WeeBox.
Our team is monitoring changes closely but unfortunately all of this is outside of our control.
We are so sorry that these changes have come into play and wish there was something we could do to avoid the extra charges. Should you wish to make any changes to your WeeBox subscription, we are always here to help.